Privacy Policy

At Ramirez Accounting Service LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or utilize our services.

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1. Information We Collect We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, and other information you provide when filling out forms, requesting services, or contacting us. 

• When you opt in to receive SMS messages, we may also collect mobile device identifiers and message interaction data (such as delivery and read confirmations, if applicable).

• Financial Information: For clients who use our accounting and tax services, we may collect sensitive financial data related to your tax returns, business formation, payroll, and bookkeeping needs.

• Usage Data: We may automatically collect non-personal data such as your IP address, browser type, and pages visited on our website.

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2. How We Use Your Information We use the information we collect for the following purposes:

• To provide the accounting and financial services you request (e.g., payroll, tax returns, bookkeeping).

• To communicate with you regarding your appointments, questions, or service updates.

• To improve the functionality of our website and tailor it to your preferences.

• To comply with legal and regulatory obligations.

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3. Sharing Your Information We will never sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, such as tax filing, bookkeeping software, or payment processing. These third parties are obligated to protect your information and use it only for the purposes of fulfilling their services.

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We do not sell or rent your mobile information to third parties. Your mobile information, including your phone number and any SMS interactions, will only be shared:

• With service providers who assist us in delivering SMS or mobile notifications (e.g., SMS gateway providers);

• If required by law, regulation, or legal process;

• With your explicit consent.

These third parties are contractually obligated to protect your data and use it only to provide services on our behalf. We will not transfer your personal data to any external organizations even with your consent.

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4. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive transactional or promotional SMS messages from us. Users may receive messages monthly or as needed based on user interactions with our services. Standard message and data rates may apply.

To opt out of SMS messages, you can:

• Reply STOP to any SMS you receive from us;

• Reply HELP for assistance.

• Contact us at accounting@taxramirez.com with your request.

Once you opt out, we will send you a confirmation message and you will no longer receive SMS communications from us. Note that opting out of promotional messages does not affect communications related to transactions, service updates, or security notices.

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5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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6. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to block cookies or notify you when cookies are being sent, but some features of our website may not function properly without them.

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7. Third-Party Links Our website may contain links to third-party websites. These websites are not controlled by Ramirez Accounting Service LLC, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

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8. Your Rights You have the right to:

• Access, update, or delete your personal information.

• Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

• Request that we limit the use of your information for certain purposes.

To exercise your rights or for any privacy-related concerns, please contact us at (512) 448-9462.

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9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date listed above.

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10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ramirez Accounting Service LLC
610 E. Stassney Lane

Austin, TX 78745
Phone: (512) 448-9462
Email: accounting@taxramirez.com

By using our website, you agree to the terms outlined in this Privacy Policy.