Privacy Policy

Effective Date: 02/17/2025

At Ramirez Accounting Service LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or utilize our services.

1. Information We Collect We may collect the following types of personal information:

Personal Identifiable Information (PII): Name, email address, phone number, and other information you provide when filling out forms, requesting services, or contacting us.
When you opt in to receive SMS messages, we may also collect mobile device identifiers and message interaction data (such as delivery and read confirmations, if applicable).
Financial Information: For clients who use our accounting and tax services, we may collect sensitive financial data related to your tax returns, business formation, payroll, and bookkeeping needs.
Usage Data: We may automatically collect non-personal data such as your IP address, browser type, and pages visited on our website.

2. How We Use Your Information We use the information we collect for the following purposes:

To provide the accounting and financial services you request (e.g., payroll, tax returns, bookkeeping).
To communicate with you regarding your appointments, questions, or service updates.
To improve the functionality of our website and tailor it to your preferences.
To comply with legal and regulatory obligations.

3. Mobile Information

We do not sell, rent, or share your mobile opt-in consent or phone number with third parties or affiliates for marketing or promotional purposes.

Your mobile information will only be used to send you the conversational SMS messages you have agreed to receive, such as appointment reminders, follow-up messages, billing inquiries, document requests, service updates, and other communications related to your interactions with Ramirez Accounting Services.

SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes under any circumstances.

We may use trusted service providers, such as SMS platforms, communication systems, practice management software, tax software, or other business service providers, solely to support our operations and deliver services to you. These providers are not permitted to use your mobile information for their own marketing or promotional purposes.

We may disclose mobile information if required by law, regulation, court order, or legal process.

4. SMS Communications and Opt-Out

By checking the SMS consent box on our form, you consent to receive conversational SMS messages from Ramirez Accounting Services. SMS consent is optional and is not required to submit a form or receive services from us.

If you have consented to receive text messages from Ramirez Accounting Services, you may receive messages related to your interactions with our services, including but not limited to appointment reminders, follow-up messages, billing inquiries, document requests, tax preparation updates, project updates and alerts, and service-related reminders.

Message frequency may vary depending on the type of communication and your interaction with our services. You may receive messages monthly or as needed. Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary depending on whether messages are sent domestically or internationally.

You may opt in to receive SMS messages from Ramirez Accounting Services by checking the SMS consent box on our online form. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us, or you may contact us directly at accounting@taxramirez.com to request removal from our SMS messaging list. For assistance, reply “HELP” to any SMS message you receive from us or contact us at accounting@taxramirez.com.

5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to block cookies or notify you when cookies are being sent, but some features of our website may not function properly without them.

7. Third-Party Links Our website may contain links to third-party websites. These websites are not controlled by Ramirez Accounting Service LLC, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
Request that we limit the use of your information for certain purposes.

To exercise your rights or for any privacy-related concerns, please contact us at (512) 448-9462.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date listed above.

10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ramirez Accounting Service LLC
610 E. Stassney Lane

Austin, TX 78745
Phone: (512) 448-9462
Email: accounting@taxramirez.com

By using our website, you agree to the terms outlined in this Privacy Policy.